Effective Date: 01-01-2026 

Last Updated:01-01-2026

VitalCare Medical Spa respects the privacy of our patients, clients, website visitors, and community partners. This Privacy Policy explains how we collect, use, protect, and disclose personal information and protected health information in connection with our medical spa services, website, patient communications, scheduling, billing, and treatment-related activities.VitalCare Medical Spa is located in Florida and operates with attention to applicable federal and state privacy requirements, including HIPAA, Florida medical record confidentiality laws, Florida Department of Health professional standards, and AHCA-related clinic obligations where applicable. HIPAA requires covered health care providers to maintain the privacy of protected health information, provide notice of privacy practices, and explain patient rights regarding health information. Florida law also protects patient records and generally limits disclosure of medical information except to the patient, legal representative, treating providers, or as otherwise authorized or required by law. 

We may collect the following types of information:Personal identification information: name, date of birth, address, phone number, email address, emergency contact, and identification information.Health and treatment information: medical history, allergies, medications, contraindications, treatment plans, consent forms, intake forms, progress notes, before-and-after photos when applicable, lab or prescription-related information when applicable, and other information needed to evaluate, provide, or coordinate care.Payment and billing information: transaction details, invoices, insurance information, payment confirmation, and limited financial details needed to process payments or claims.Website information: information submitted through contact forms, appointment requests, newsletter forms, cookies, device information, IP address, website analytics, and general browsing activity.Communication information: emails, text messages, phone calls, voicemails, social media messages, and patient portal communications.

VitalCare Medical Spa may use your information to:Provide medical spa services, wellness services, IV therapy, medical micropigmentation, weight-loss-related services, skin care services, consultations, follow-up care, and related treatments.Schedule appointments, confirm visits, send reminders, process intake forms, and communicate about your care.Review medical history, determine whether a treatment is appropriate, document services, and coordinate care with licensed medical professionals.Process payments, insurance claims, invoices, refunds, and account balances.Comply with federal, Florida, AHCA, Department of Health, professional licensing, medical recordkeeping, public health, legal, and regulatory requirements.Improve our website, services, patient experience, internal operations, safety procedures, and quality assurance.Send marketing or educational communications only when allowed by law and, when required, with your authorization or ability to opt out.HIPAA permits certain uses and disclosures of protected health information for treatment, payment, and health care operations, while also requiring safeguards and limits on uses and disclosures. 

We do not sell patient medical information.We may share information only as permitted or required by law, including with:Licensed health care providers, medical directors, nurses, practitioners, or other professionals involved in your care.Business associates or service providers who help us operate, such as scheduling software, electronic medical record systems, payment processors, laboratories, pharmacies, billing companies, IT providers, secure messaging platforms, and compliance consultants.Insurance companies, claims processors, or reimbursement entities when applicable.Government, regulatory, licensing, public health, law enforcement, or oversight agencies when required or permitted by law.Legal representatives, courts, or parties involved in legal proceedings when required by valid authorization, subpoena, court order, or applicable law.In Florida, patient records generally may not be released, and a patient’s medical condition generally may not be discussed with others, except as allowed by law, with the patient/legal representative, with treating providers, or with written authorization. 

You may have the right to:Request access to your medical records.Request a copy of your records.Request correction or amendment of certain information.Request restrictions on certain uses or disclosures.Request confidential communications, such as asking us to contact you at a specific phone number or address.Request an accounting of certain disclosures.Receive a paper or electronic copy of this Privacy Policy and Notice of Privacy Practices.File a privacy complaint without retaliation.HIPAA gives individuals rights over their protected health information, including rights to examine and obtain copies of health records and request corrections. Florida law also requires licensed health care practitioners to furnish copies of records to a patient or legal representative upon request, subject to applicable rules and exceptions. 

To exercise your rights, please contact:

VitalCare Medical SpaAddress: 8317 Gunn Hwy, Tampa, Florida 33626 

Phone:(813) 326-2724 Email: INFO@vitalcaremedspa.comPrivacy Officer / Contact Person: Jhonnathan Camacho

We will request written authorization when required by law, including for certain disclosures of medical information, certain marketing uses, certain photo/video uses, or release of records to third parties not otherwise involved in treatment, payment, or health care operations.You may revoke an authorization in writing at any time, except to the extent VitalCare Medical Spa has already relied on it.

VitalCare Medical Spa may take clinical photos or videos when medically or operationally appropriate for documentation, treatment planning, progress tracking, or quality assurance.We will not use identifiable patient photos, videos, testimonials, names, treatment stories, or before-and-after images for marketing, social media, advertising, training, or website purposes without a specific written authorization.Patients should understand that information shared publicly on social media may not be private. For privacy and safety, patients should avoid posting private medical details in public comments or direct messages when possible.

VitalCare Medical Spa may communicate with patients through phone, voicemail, text message, email, patient portal, or scheduling software.While we take reasonable steps to protect communications, standard email and text messaging may not be fully secure. By providing your contact information, you consent to reasonable appointment, billing, treatment, and administrative communications unless you request a different communication method.For urgent medical concerns, patients should call 911 or go to the nearest emergency room. Website forms, email, social media, and text messages should not be used for emergencies.

When you visit our website, we may collect basic technical information such as IP address, browser type, device type, pages visited, and form submissions. We may use cookies, analytics tools, advertising pixels, or similar technologies to improve website performance and understand visitor activity.Information submitted through our website contact forms may be used to respond to inquiries, schedule consultations, provide service information, or follow up with prospective patients.Please do not submit sensitive medical information through unsecured website forms unless the form is specifically designed for secure patient intake.

VitalCare Medical Spa may use third-party payment processors to collect payments. Payment processors may collect and process payment card information according to their own privacy and security policies.VitalCare Medical Spa does not intentionally store full credit card numbers unless through a secure, compliant payment system.

VitalCare Medical Spa may work with vendors who help provide services, including software, billing, payment, scheduling, lab, pharmacy, marketing, IT, and compliance support. When required, we use business associate agreements or similar protections to help safeguard protected health information.HIPAA applies not only to covered entities but also to business associates handling protected health information on their behalf. 

We use reasonable administrative, physical, and technical safeguards to protect personal and medical information. These may include password-protected systems, restricted access, staff training, secure storage, privacy procedures, and vendor safeguards.No system is 100% secure. If VitalCare Medical Spa becomes aware of a privacy or security incident requiring notice, we will respond according to applicable federal and Florida law.

VitalCare Medical Spa retains patient records, consent forms, treatment notes, billing records, and business records as required by applicable law, professional standards, insurance requirements, AHCA/Department of Health expectations, and internal compliance policies.Records may be stored electronically or physically, and access is limited to authorized personnel.

VitalCare Medical Spa may collect information from minors only with appropriate parent, guardian, or legal representative involvement, unless otherwise permitted or required by law.Parents or legal guardians may have rights to access a minor’s records, subject to applicable state and federal privacy laws.

VitalCare Medical Spa may send educational or promotional messages about services, monthly specials, memberships, wellness information, or treatment options.Patients may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.We do not use protected health information for marketing when written authorization is required unless we have obtained that authorization.

If you believe your privacy rights have been violated, you may file a complaint with VitalCare Medical Spa.

Privacy Contact: Jhonnathan Camacho 

Email: INFO@Vitalcaremedspa.com

 Address: 8317 Gunn HWY, Tampa, FL 33626

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. VitalCare Medical Spa will not retaliate against anyone for filing a privacy complaint.HIPAA requires notices of privacy practices to explain how individuals may complain to the covered entity and to HHS. 

VitalCare Medical Spa may update this Privacy Policy and Notice of Privacy Practices from time to time. The updated version will include a new effective date.If we make material changes to our privacy practices, we will update this notice and make it available as required by law. HIPAA requires covered entities to revise and distribute their notice when material changes are made to privacy practices