Effective Date: 01-01-2026
Last Updated: 01-01-2026

VitalCare Medical Spa is committed to treating every patient with dignity, respect, privacy, safety, and professionalism. This document explains your rights and responsibilities as a patient and describes how your medical information may be used, disclosed, and protected.

Florida law requires health care providers and facilities to recognize patient rights while receiving medical care and also recognizes that patients have responsibilities to follow reasonable provider rules and act responsibly in connection with their care. 

VitalCare Medical Spa
Main Contact: Jhonnathan Camacho
Phone: (813) 326-2724
Email: INFO@Vitalcaremedspa.com
Address: 8317 Gunn Hwy, Tampa FL 33626
Website: www.VitalcareMedicalSpa.com

For questions about patient rights, privacy, medical records, appointments, billing, or this notice, please contact us using the information above.

As a patient of VitalCare Medical Spa, you have the right to:

You have the right to be treated with courtesy, respect, compassion, and appreciation of your individual dignity. Florida’s Patient Bill of Rights recognizes the patient’s right to courtesy, respect, dignity, and privacy. 

You have the right to personal privacy during consultation, examination, treatment, communication, and medical record handling.

You have the right to a prompt and reasonable response to questions, requests, appointment concerns, billing questions, and treatment-related concerns.

You have the right to know the name, role, license type, and responsibility of the healthcare professionals, practitioners, or staff involved in your care.

You have the right to receive understandable information about your diagnosis, proposed treatment, services, risks, benefits, alternatives, expected results, limitations, and aftercare instructions.

You have the right to ask questions before treatment and to receive information necessary to make an informed decision before consenting to a service.

You have the right to refuse treatment, cancel a service, or decline a recommended procedure, understanding that refusal may affect your results, eligibility, or continuation of care.

You have the right to confidential handling of your medical records and protected health information. Florida law protects patient records and limits disclosure except as authorized or required by law. 

You have the right to request access to or copies of your medical records according to applicable law and VitalCare Medical Spa procedures.

You have the right to receive information about charges, fees, deposits, cancellation policies, refund policies, and financial responsibilities before receiving services when reasonably possible.

You have the right to bring a person of your choosing to patient-accessible areas while receiving treatment or consultation, unless doing so would risk safety, privacy, health, operations, or cannot reasonably be accommodated. Florida’s Patient Bill of Rights includes this patient support right subject to safety and reasonable accommodation limits. 

You have the right to ask whether language assistance or communication accommodations are available.

You have the right to file a complaint or concern with VitalCare Medical Spa without fear of retaliation.

As a patient of VitalCare Medical Spa, you are responsible for:

You are responsible for giving complete, accurate, and honest information about your medical history, medications, allergies, pregnancy status, surgeries, prior procedures, skin conditions, chronic illnesses, and any other information needed to safely provide care.

You are responsible for following pre-treatment instructions, post-treatment instructions, medication instructions, aftercare directions, and safety guidance provided by VitalCare Medical Spa or your licensed provider.

You are responsible for asking questions if you do not understand a treatment, risk, benefit, alternative, fee, aftercare instruction, or policy.

You are responsible for arriving on time, completing required forms, giving proper cancellation or rescheduling notice, and understanding that deposits or fees may apply for late cancellations, no-shows, or patient-specific supplies prepared for your visit.

You are responsible for treating providers, staff, contractors, and other patients with courtesy and respect. Threatening, abusive, discriminatory, or disruptive behavior may result in refusal or termination of services.

You are responsible for payment of services, deposits, copays, deductibles, non-covered services, denied insurance claims, cancellation fees, no-show fees, and other charges explained to you.

You are responsible for promptly informing VitalCare Medical Spa of changes in your health, medications, allergies, symptoms, pregnancy status, or any side effects after treatment.

You are responsible for seeking emergency medical care when symptoms are urgent or severe. VitalCare Medical Spa is not an emergency medical facility.

For emergencies, call 911 or go to the nearest emergency room.

This Notice explains how VitalCare Medical Spa may use and disclose your protected health information, also called PHI, and how you may access this information. HIPAA requires most covered healthcare providers to provide patients with a clear notice explaining how protected health information may be used and disclosed, patient privacy rights, and the provider’s legal duties regarding privacy. 

Protected health information may include your name, contact information, date of birth, medical history, diagnosis, treatment notes, medications, allergies, photos used for treatment documentation, billing records, insurance information, prescriptions, lab information, and other information that identifies you and relates to your care.

VitalCare Medical Spa is required, as applicable, to:

Maintain the privacy and security of your protected health information.

Provide you with this Notice of Privacy Practices.

Follow the terms of the Notice currently in effect.

Notify affected individuals if a breach occurs involving unsecured protected health information, when required by law.

Avoid using or disclosing your protected health information except as permitted or required by law.

VitalCare Medical Spa may use or disclose your health information for the following purposes:

We may use your information to provide, coordinate, or manage your care. This may include consultation, medical evaluation, IV therapy, medical tattooing, skincare services, weight-loss-related services, prescriptions, follow-up care, and communication with licensed healthcare providers involved in your care.

We may use and disclose your information to bill and collect payment. This may include insurance billing, claims submission, payment processing, invoices, receipts, financing, collections, or verification of benefits.

We may use your information for clinic operations, quality improvement, staff training, compliance, audits, appointment management, credentialing, licensing, legal review, business planning, and safety procedures.

HIPAA allows covered entities to use and disclose protected health information for treatment, payment, and healthcare operations under the Privacy Rule. 

We may also use or disclose your information when allowed or required by law, including for:

Public health activities.

Reporting adverse events or communicable diseases.

Health oversight agencies, audits, investigations, inspections, licensing, or regulatory reviews.

Court orders, subpoenas, lawsuits, or legal proceedings.

Law enforcement purposes when legally required.

Workers’ compensation when applicable.

Preventing or reducing a serious threat to health or safety.

Coroners, medical examiners, or funeral directors when applicable.

Military, national security, or government functions when required by law.

Business associates who perform services for us and agree to protect your information.

VitalCare Medical Spa will request your written authorization when required by law, including for: Using identifiable photos, videos, testimonials, or treatment stories for marketing.

Sharing your records with people or organizations not otherwise allowed by law.

Certain marketing communications involving protected health information.

Sale of protected health information, if applicable.

Certain disclosures not related to treatment, payment, healthcare operations, or legal requirements.

You may revoke an authorization in writing at any time, except to the extent we have already relied on it.

VitalCare Medical Spa may take photos or videos for clinical documentation, treatment planning, progress tracking, insurance support, or quality assurance.

We will not use identifiable images for social media, advertising, website content, training, testimonials, or promotional purposes unless you sign a specific written authorization.

Refusing marketing photo use will not affect your ability to receive care.

You have the right to:

You may request to inspect or receive a copy of your medical records.

You may request that we correct or amend information you believe is inaccurate or incomplete.

You may ask us to contact you in a specific way, such as by phone, email, mail, or at a specific address.

You may request limits on certain uses or disclosures of your information. We are not always required to agree, except where required by law.

You may request a list of certain disclosures of your protected health information.

You may request a paper or electronic copy of this Notice at any time.

You may file a complaint with VitalCare Medical Spa or with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.

HIPAA requires notices to explain patient rights, how patients may exercise those rights, and how patients may complain to the covered entity. 

To request records, please contact:

VitalCare Medical Spa
Main Contact: Jhonnathan Camacho
Phone: (813) 326-2724
Email: INFO@Vitalcaremedspa.com

VitalCare Medical Spa may require a written request, identity verification, legal authorization, or representative documentation before releasing medical records.

Records may be released to the patient, legal representative, treating provider, insurer, government agency, or other party when permitted or required by law.

VitalCare Medical Spa may contact you by phone, voicemail, email, text message, patient portal, scheduling software, or other communication methods for appointment reminders, forms, billing, treatment follow-up, lab or pharmacy coordination, administrative matters, and service updates.

Standard email and text messaging may not be fully secure. Please do not send urgent medical concerns or highly sensitive information through unsecured messages.

For emergencies, call 911.

We may share information with vendors or business associates who help us operate the clinic, including scheduling systems, electronic health records, payment processors, billing services, laboratories, pharmacies, IT providers, compliance consultants, insurance processors, and secure communication tools.

When required, these parties must agree to protect your information.

Information submitted through our website, online forms, booking tools, social media messages, or third-party platforms may be used to respond to inquiries, schedule appointments, provide services, or manage communications.

Please avoid sending sensitive medical information through unsecured website forms unless the form is specifically designed for secure intake.

If you believe your patient rights or privacy rights have been violated, please contact:

VitalCare Medical Spa
Main Contact: Jhonnathan Camacho
Phone: (813) 326-2724
Email: INFO@Vitalcaremedspa.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

VitalCare Medical Spa will not retaliate against you for filing a complaint.

VitalCare Medical Spa may update this Notice at any time. The updated Notice will apply to information we already have about you and information we receive in the future.

The most current version will be available upon request and may be posted in the clinic or on our website.